Privacy Policy

Introduction

gorge-beacon is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, postal address)
• Contact preferences and communication history
• Service enquiries and consultation requests
• Information about the senior or individual requiring safety services
• Feedback and survey responses

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your enquiries and service requests
• To schedule consultations and assessments
• To send you relevant information about our services
• To improve our website and services based on your feedback
• To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to respond to legal process
• To protect the rights, property, or safety of gorge-beacon, our clients, or others
• With your consent or at your direction

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing
• The right to data portability

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Level 8, 172 Collins Street, Melbourne, VIC 3000, Australia

Last updated: September 2024