Home Safety Assessment
Our certified consultants conduct comprehensive evaluations of your living space, identifying potential hazards such as loose rugs, inadequate lighting, and accessibility barriers. Each assessment concludes with a detailed report and practical recommendations tailored to individual mobility levels and daily routines.
The process typically takes two to three hours and covers all areas of the home, including bathrooms, kitchens, stairways, and outdoor spaces. We consider both current needs and anticipated future requirements.
Personal Emergency Response System
Our wearable emergency devices provide round-the-clock connection to trained response operators. With a single button press, users can communicate directly with our monitoring centre, which coordinates appropriate assistance whether that means contacting family members or dispatching emergency services.
Devices are waterproof and designed to be worn continuously, including during bathing when many accidents occur. Battery life extends up to five years, with automatic low-battery alerts sent to our monitoring team.
Fall Detection System
Advanced sensor technology monitors movement patterns and automatically detects falls without requiring any action from the user. When a fall is detected, the system immediately contacts our response centre and designated emergency contacts.
Installation includes strategic placement of sensors in high-risk areas identified during the initial assessment. The system distinguishes between falls and normal activities like sitting down quickly, reducing false alarms while maintaining vigilance.
24/7 Monitoring Service
Our Australian-based monitoring centre operates continuously, staffed by trained operators who understand the urgency of senior safety situations. When an alert is received, operators follow established protocols to assess the situation and coordinate the appropriate response.
Response protocols are customised for each client, taking into account medical conditions, local emergency services, and family contact preferences. Average response time from alert to operator contact is under four minutes.
Safety Equipment Supply
We source and supply a range of safety equipment including grab rails, non-slip mats, bed rails, motion-activated lighting, and mobility aids. All products are selected for durability and ease of use, with installation services available for items requiring professional fitting.
Equipment recommendations are based on individual assessments, ensuring each item serves a genuine purpose rather than cluttering the living space. We offer both purchase and rental options for certain items.
Family Alert System
Keep family members informed with our notification system that sends alerts to designated contacts when certain events occur. Whether it is a missed medication reminder, unusual activity patterns, or an emergency button press, relevant parties receive immediate notifications via SMS or app.
The system includes a family dashboard where authorised members can view activity summaries, check equipment status, and update contact information. Privacy controls ensure the senior remains in control of what information is shared.